Contractor data breach may have exposed the protected health info of thousands of Central Oregonians

KTVZ

BEND, Ore. (KTVZ) — Thousands of Central Oregonians soon will receive letters in the mail to inform them of a data breach at TriZetto Provider Solutions last fall that may have exposed the personal health information of more than 700,000 people around the country.

TPS is a third-party contractor that provides insurance-eligibility verification services to health care providers, including Deschutes County Health Services (DCHS), Best Care, and the La Pine Community Health Center (LCHC), the organizations said in a joint news release Thursday. 

They stressed that the data breach occurred only in TriZetto’s environment and did not involve or compromise any Deschutes County, Best Care, or La Pine Community Health Center systems.

Here are the details

What happened?

In October, TriZetto Provider Solutions discovered suspicious activity in one of its web portals. Upon discovering the issue, TPS launched an investigation and took steps to eliminate the threat.

Experts determined that, starting in November 2024, an unauthorized actor began accessing historical eligibility reports stored on the TPS system. The affected reports contain information about health insurance eligibility transactions, including certain protected health information (PHI) of patients and primary policyholders.

TPS reports that the threat was eliminated on Oct. 2, but may have exposed the PHI of more than 700,000 people.

DCHS, LCHC and Best Care were notified about the data breach on Dec. 10. Since then, staff from all three agencies have been working diligently to verify which clients/patients may have been impacted by the incident.

What data was exposed?

Data exposed during this breach varies, but may include names, addresses, dates of birth, Social Security numbers, health insurer name, health insurance member numbers and provider names. The incident did not include any medical diagnosis or treatment information, nor did it include any payment card or bank account information.

What are DCHS, LCHC and Best Care doing?

TriZetto Provider Solutions informed DCHS, LCHC and Best Care that it plans to notify exposed clients/patients about the breach in February. However, because confidentiality, privacy, and security of personal health information are among the highest priorities for all three agencies, and to avoid any further delay in offering protections, DCHS, LCHC and Best Care are sending their own notifications.

LCHC will notify approximately 1,200 of its patients, DCHS will notify approximately 1,300 clients/patients, and Best Care will notify approximately 1,650 clients/patients that their protected health information was exposed during the breach. 

It is important to note that while client PHI was accessed, there is no evidence at this time that it has been misused.  

Additionally, each agency is offering exposed clients/patients identity theft protection through a data breach and recovery services contractor, IDX. The free identity protection services include 12 months of credit and CyberScan monitoring, a $1 million insurance reimbursement policy, and fully managed identity theft recovery services.

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Team USA Opening Ceremony sweaters made using Central Oregon wool, celebration planned in Bend

Kelsey Merison

BEND, Ore. (KTVZ) — Shaniko Wool Company, located in the small town of Shaniko, Oregon, just north of Antelope, has been honored once again with an Olympics spotlight.

The company recently provided wool to be used in Ralph Lauren’s Team USA Opening Ceremony sweaters for the 2026 Winter Olympics. This is the fourth time in the past decade that the company’s wool has been used in Team USA gear.

Shaniko Wool Company, established in 1871, was the first in the world to receive Responsible Wool Standard certification.

On Friday, February 6th during Downtown Bend’s First Friday, a celebration of Shaniko Wool Company is taking place at Wool Town Bend (115 NW Minnesota Avenue).

The event will feature an educational display about Shaniko Wool Company, a large selection of locally produced yarn (including two custom patriotic colorways), and a rare in-person viewing of the Olympic sweater made with Shaniko wool.

Click here to learn more about Shaniko Wool Company.

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FIT FURRY FRIENDS: New mobile dog fitness service opens in Bend

Kelsey Merison

BEND, Ore. (KTVZ) — Dog owners, this one’s for you! There’s a new business in town that’s focused on fitness for your furry friend.

Bend Barks & Rec, a locally-owned mobile dog fitness service proudly based in Bend, was created to support dogs and their people through safe, structured, and convenient exercise–regardless of weather, schedules, or physical limitations.

It brings a state-of-the-art, climate-controlled mobile dog gym directly to clients’ homes or workplaces, offering customized 30-minute fitness sessions using non-motorized slatmills designed specifically for dogs.

You can learn more at bendbarksandrec.com.

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From Books to Bots: OSU’s High-Tech Delivery Boom

Triton Notary

CORVALLIS, Ore. (KTVZ)– Oregon State University is already recognized as one of the finest higher education institutions in the country. Now, it can also claim to be number one in robot deliveries. The Starship company has provided robot delivery service on college campuses for several years, and OSU’s Corvallis students have made their campus the top location for the robots. Last year alone, there were 265,000 deliveries at OSU, and since the program launched there have been 1.2 million orders. The robots boast a 97% approval rating, with many students saying they “love” them. Starship remains the leader in autonomous delivery robots, now serving more than 60 campuses nationwide.

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HAILED AS HEROES: Deputies brave freezing pond to rescue teens trapped under ice in Madras

Harley Coldiron

(Update: adding video)

MADRAS, Ore. (KTVZ) — Two Jefferson County deputies didn’t hesitate to plunge into freezing, dangerously thin ice Wednesday evening, breaking through the pond to save two teenage girls who had fallen through at the Madras fairgrounds.

Deputies from the Jefferson County Sheriff’s Office and crews from Jefferson County Fire & EMS arrived within minutes to find the two girls, ages 15 and 16, trapped in the frigid water near the north end of the pond. Rescuers encountered hazardous conditions, including ice that was only 1.5 to two inches thick.

The teenagers were part of a group hanging out at the fairgrounds around 5 p.m. when they decided to walk onto the ice. The thin surface quickly cracked, causing the pair to plunge into the freezing water. Their friends called 911 for help as the two girls reported experiencing extreme cold and exhaustion.

Deputies CJ Linden and Charles Hatcher arrived at the pond within minutes and began breaking through the ice to reach the teens. Sergeant Ben Toops then entered the water with rescue equipment to complete the rescue. Body camera footage released by the sheriff’s office shows the deputies pulling the two girls to safety using a bodyboard and rope. Sheriff Jason Pollock was also on the scene and actively helping in the rescue.

Although trained in water rescue, the deputies were wearing their standard uniforms during the incident, which made the physical task of breaking the ice more difficult. Deputy Linden noted that the depth and conditions were unknown when they first arrived. “Yeah, it was a lot deeper than we anticipated. We didn’t know how thick the ice was. We don’t know how cold the water is,” Linden said.

Both juveniles were treated at the scene for symptoms of hypothermia and transported by ambulance to a local hospital for further care. The deputies involved in the rescue sustained minor injuries while breaking through the ice, but tell KTVZ News they are fine.

Youth Fishing Pond, where two teens were rescued from beneath the ice. Courtesy: Jefferson County.

Linden, who also serves as a school resource officer, recognized one of the girls he helped save. He later visited the hospital to check on their recovery. “They recognized me from being in the schools, and I talked with them and just chatted with them and let them know that, you know, I was glad that they were okay and to not play on the ice anymore,” Linden said.

Local emergency officials are warning the public to stay off all frozen ponds, lakes, and waterways. They cautioned that ice thickness can change quickly and become dangerously unstable during fluctuating winter temperatures.

Jefferson County Sheriff Jason Pollock, who was also on the scene and actively participated in the heroic rescue, praised the coordinated response from the various agencies involved and credited their quick teamwork with saving the teens.

Deputy Hatcher said the rescue reflects the department’s commitment to the town. “This department is a family, and this community is our family,” Hatcher said.

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Boys & Girls Clubs of Bend will extend its hours into the evening, to offer teens a safe space

KTVZ

BEND, Ore. (KTVZ) – The Boys & Girls Clubs of Bend said Wednesday they are extending their weekday hours to 7:30 p.m. to provide a safe space for teens.

Teens ages 13+ and enrolled in school will be able to access Club facilities and programming at no cost, starting Monday, February 2nd. Teen-only programming and activities will run from 5:30-7:30 p.m. and will include access to a music space, basketball court, arts and crafts, games room, and a gaming area. 

The rest of the organization’s news release continues below: 

BGCB Downtown Program Director Erin Liebe said of the program changes, “The addition of teen programming allows us to intentionally support teens during an important stage of their lives. It gives them a space where they can build relationships, feel a sense of belonging, and build confidence – while strengthening our Clubs and the community as a whole.” 

On Tuesdays, BGCB will offer health and wellness support for teens 14-18 with active Club memberships from 5:30pm-7:00 p.m., led by the Club’s certified clinical social worker, Devan Richards. 

Richards said, “The goal of this group is to provide a welcoming, community-oriented space for teens to develop skills, reflect on topics relevant to their lived experiences, and engage in some creative, mindful activities with other teens at Club in a setting focused on centering youth voices, thoughts, and feelings.” 

Families can sign up for teen programming by visiting https://bit.ly/BGCBteens, logging into the My Club Hub Portal, choosing “membership applications,” then “25/26 Downtown Teen Nights Membership,” and following the prompted directions. Space is limited and first come first served. 

The addition of teens-only time and programming will offer much-needed support for the youth of Bend, creating a safe space for teens to socialize, learn, create, and receive support. This initiative will support BGCB’s goal of serving more youth, more often, with deeper impact. 

About Boys & Girls Clubs of Bend 

Boys & Girls Clubs of Bend provides youth opportunities for growth that inspire and empower them to reach their full potential in the classroom, at home, and in our community. Our after-school programs are designed to promote academic success, healthy lifestyles, and good character and citizenship. 

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On eve of Oregon Legislature’s short session, budget crisis and transportation funding top lawmakers’ agenda

Spencer Sacks

BEND, Ore. (KTVZ) — Starting Monday, legislators from across Oregon will gather in Salem for a 35-day “short session” sprint to tackle some of the state’s most pressing issues, from transportation funding to a deepening budget crisis and rising housing costs.

The Oregon Legislature enters the session needing to fill a more than an $800 million budget hole. The gap stems in part from cuts in federal spending following the passage of what’s known as the “Big Beautiful Bill,” which reduced funding for a range of state programs, including health care.

“All of that combined to a very challenging budget environment for the state of Oregon. Heading into the short session, we are going to need to balance the budget and to do so responsibly.” Speaker of the House and State Representative Julie Fahey said.

“Right now, too many families are struggling,” said House Minority Leader and State Rep. Lucetta Elmer. “Costs keep rising, systems feel broken, and too often state government responds by asking for more money without delivering better results.”

In addition to closing the budget gap, lawmakers will face a renewed debate over transportation funding. A petition signed by more than 200,000 Oregonians, referring the last session’s gas tax and vehicle fee hikes to voters, has reignited discussion about how the state funds ODOT.

That conversation is expected to add more pressure to an already packed session.

At a legislative preview fore reporters on Wednesday, livestreamed on KTVZ+, state Senate President Rob Wagner said lawmakers will be moving quickly to address several high-priority items early in the session.

“We know that one of the big items that we’re going to be moving quickly on, is moving the election date, so that we can focus on what comes next,” Wagner said.

Senator Bruce Starr said voters are sending a clear message about spending.

“The message from voters could not be clearer: Stop reaching deeper into their pockets and start taking responsibility for how existing dollars are spent,” Starr said.

With major fiscal and infrastructure decisions ahead, lawmakers will have little time to spare before the session wraps up by the constitutional deadline of early March.

KTVZ News will continue to bring you updates from Salem as debates and proposals move forward.

News release from Gov. Tina Kotek:

Governor Kotek Outlines Legislative Priorities

Salem, OR — Today, Governor Tina Kotek outlined her priorities for the 2026 legislative session, focusing on policies that can make life more affordable for working families, grow the economy and increase job creation, protect vulnerable Oregonians from federal funding cuts, and defend Oregon communities amid federal uncertainty and aggressive immigration enforcement.

Facing a constrained budget and continued disruption from Washington, D.C., Governor Kotek emphasized steady, responsible governance and targeted investments that deliver tangible results. Governor Kotek will support legislative efforts to respond to federal overreach and has introduced three bills that aim to grow Oregon’s economy, build more affordable housing for seniors, and strengthen the behavioral health workforce.

“I’m focused on putting Oregon’s future first,” Governor Kotek said. “Even in a tough budget year, we must protect core services, expand affordable housing, strengthen our workforce, and grow a competitive economy. And as the Trump administration creates chaos, I will work with lawmakers to protect our communities, our civil liberties, and the people who call Oregon home.”

Governor Kotek’s legislative priorities include:

Creating More Affordable Housing Options (House Bill 4082)

House Bill 4082 speeds up the development of affordable housing for seniors and manufactured home communities by allowing limited urban growth boundary expansions. By focusing on lower cost manufactured housing, the bill will help cities add hundreds of affordable homes, ease pressure on the broader housing market, and support renters and homelessness solutions statewide.

Cutting Red Tape for Behavioral Health Workers (House Bill 4083)

House Bill 4083 removes barriers that keep qualified mental health and addiction professionals from providing care. The bill would streamline credentialing, reduce administrative burdens, and expand supervision pathways to help more providers enter and stay in the workforce – ensuring Oregonians can access care faster. This legislation is a recommendation from the Behavioral Health Talent Council, chaired by First Lady Aimee Kotek Wilson.

Prosperity Roadmap Package (House Bill 4084)

To get started on the Oregon’s Prosperity Roadmap, House Bill 4084 supports job creation and economic growth by fast-tracking permits for major projects, preparing shovel-ready industrial sites, and modernizing business incentives. The goals of the bill are to make it easier for businesses to invest and expand in Oregon, strengthening regional economies and creating good-paying jobs statewide.

News release from Oregon House Republicans:

Oregon House Republicans Outline 2026 Legislative Priorities

SALEM, Ore. — Today, Oregon House Republicans announced their top priorities for the upcoming legislative session, focusing on affordability, public safety and education.

“Oregon families are feeling the impact of rising costs and a state government that keeps asking for more of their money without delivering results. House Republicans are listening to Oregonians and putting forward policies to help ease their financial burden, protect businesses, and grow our economy,” said House Republican Leader Lucetta Elmer (R-McMinnville).

“While Democrats are signaling that their top priority for the short session is combating the federal administration, our focus remains where it belongs: delivering real solutions, protectingconstitutional guardrails, and ensuring public trust for the people of Oregon.”

Affordability

House Bill 4051: Creates a program for deferred loans to first-time home buyers, allowing them to get their foot in the door without being overburdened by closing costs.

House Bill 4129: Caps Oregon’s Clean Fuels Program – eliminating an extra 22-cent per gallon tax at the pump.

House Bill 4109: Repeals Oregon’s first-in the-nation law allowing striking workers to receiveunemployment insurance.

Public Safety

House Bill 4151: Increases the penalty for swatting, or making a false police report in an attempt to get police to respond, from a misdemeanor to a felony.

House Bill 4045: Requires communications companies doing business in Oregon to respond to search warrants within 72 hours when the underlying crime involves stalking or domestic violence.

Education

House Bill 4133: Allows Oregon access to additional tax credits for education and expands Workforce Pell Grants so that students and their families can choose a learning environment that best serves their needs.

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Fire destroys shop at Crooked River Ranch, but firefighters keep the flames from reaching nearby home

Barney Lerten

CROOKED RIVER RANCH, Ore. (KTVZ) — A fire Wednesday morning destroyed a shop at Crooked River Ranch, but firefighters were able to keep the blaze from spreading to a nearby home.

The fire was reported around 11:15 a.m., and the first crews to arrive found the 20-by-30-foot shop engulfed in flames, Crooked River Ranch Fire & Rescue Fire Chief Sean Hartley said.

As a result, firefighters staged defensive operations and used water tenders in an area that lacks fire hydrants, Hartley said.

The crews had the fire under control in about 20 minutes, but were on the scene for about two hours for overhaul work and to make sure the fire was fully out.

Several callers to 911 reported the shop fire, with the first indicating no people or animals were trapped.

No injuries were reported and no animals were endangered, the fire chief said. The shop owners were home at the time of the fire.

Hartley said the cause of the fire is under investigation.

The department’s response included three engines, two water tenders, a medic unit and a support unit. A total of 17 personnel were called to the scene, including eight career firefighters and nine volunteers.

Several othere fire departments and agencies provided mutual aid, including Redmond Fire & Rescue, the Cloverdale Fire District, the Oregon State Fire Marshal’s Office and the Deschutes County Sheriff’s Office.

Despite their efforts, the building and its contents suffered a total loss, with no immediate estimate on the value or the damages.

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Pole Pedal Paddle design contest winner chosen as online early-bird registration opens for 50th anniversary race

KTVZ

BEND, Ore. (KTVZ) — The Mt. Bachelor Sports Education Foundation and SELCO Community Credit Union are kicking off the 50th year of the SELCO Pole Pedal Paddle with Wednesday’s announcement of the winning design for the annual artwork contest and the opening of online early-bird registration. 

The SELCO Pole Pedal Paddle is the largest annual fundraiser for MBSEF, a Central Oregon nonprofit that creates opportunities through competitive snow sports programs to support athletes in achieving their individual athletic, academic, and personal goals.  

Here’s the rest of Wednesday’s news release:

“The Pole Pedal Paddle has been a cornerstone of Central Oregon’s outdoor culture for half a century,” said Kevin Perkey, executive director of MBSEF, which organizes the Pole Pedal Paddle. “This year’s winning design pays tribute not only to the race’s grassroots beginnings but also the long-standing legacy built by athletes and event staff who continue to be the heart and backbone of this iconic event.” 

DESIGN CONTEST WINNERS ANNOUNCED 

The winning submission was created collaboratively by designers Angie Tabaczynski and Nikole Beck of Nikolar Art. Their design will be the official artwork for the 2026 SELCO Pole Pedal Paddle, which is scheduled for Saturday, May 16. 

The retro-inspired design features Mt. Bachelor alongside equipment representing three of the event’s seven iconic legs — ski poles, a bicycle, and a canoe with a paddle — paying homage to the race’s early years through vintage styling and a throwback color palette. 

“It’s been five years of trying for the big win, and I told myself, ‘I’m not going to give up until we do it,’” said Beck, a 45-year-old Oregon native who has lived in Redmond for five years.

“It was an honor to be in the top eight finalists, but this was the fifth year and we did it!” she said. “That cobalt blue was an inspiration and the one thing I wanted to pull from the original design. I wanted the feeling of the design to be retro, but with some modern vibes as well.” 

Nikolar Art is a women-owned, passion-driven small business, and a close, creative partnership between longtime family friends Beck and Tabaczynski. Beck leads the artistic vision and design work, while Tabaczynski — who also runs her own photography business — supports the process through digitization of Beck’s hand-drawn art and management of the business. 

“I’m not really a skier or a runner,” Beck said. “I’m more of a float-the-river or go-for-a-walk type of person. But this contest feels like a creative artist’s way of winning the Pole Pedal Paddle.” 

As contest winners, Tabaczynski and Beck will receive $500, a commemorative mug, and official SELCO Pole Pedal Paddle apparel featuring their winning design. Their artwork will also appear on event posters, merchandise, and other promotional materials. 

The design contest remains one of the event’s longest-running traditions. Submissions are evaluated on creativity, uniqueness, and print suitability by public voters, MBSEF staff, and SELCO representatives.

This year, the selection committee narrowed submissions to eight finalists, which were then opened to public voting. More than 1,700 votes were cast, underscoring the strong community enthusiasm surrounding the event. 

For more information on the race, and how it supports MBSEF, visit pppbend.com or call 541-388-0002. 

ONLINE REGISTRATION NOW OPEN 

Online registration for this year’s SELCO Pole Pedal Paddle is now open with early-bird pricing. Set for May 16, the Pole Pedal Paddle features race legs that include alpine and cross-country skiing, cycling, running, and paddling.  

Held each May, the SELCO Pole Pedal Paddle is organized by Mt. Bachelor Sports Education Foundation staff for the benefit of the Bend-based nonprofit. The annual race has been a tradition in Central Oregon for 50 years and annually attracts thousands of competitors from throughout the Northwest and beyond.  

Available through April 12, discounted early bird registration ranges from $57 per person for 12-and-under teams to $130 for elite athletes. After the early bird period, prices will range from $66 to $150, respectively. Participants can register as individuals, pairs, or teams.  

For more information or to register for the SELCO Pole Pedal Paddle, visit www.pppbend.com

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New Prineville medical spa focuses on natural results and patient-first care

Harley Coldiron

PRINEVILLE, Ore. (KTVZ) — A new medical spa, Prineville Aesthetics, has opened its doors in downtown Prineville, specializing in Botox, skin rejuvenation, and reducing signs of aging.

Founded by local resident Taylor Stockton, DNP, FNP-C, and Destiny Fewell, RN, Prineville Aesthetics aims to bring big-city aesthetic standards to the small town. The spa focuses on offering high-quality services in a welcoming environment, emphasizing natural-looking results and patient-first care.

Stockton, who is a nationally trained aesthetic nurse practitioner, ensures that every detail meets high standards of medical care and ethical practice. Her role includes overseeing protocols, products, and staff training, creating a safe and effective space for clients. Destiny Fewell serves as the face of Prineville Aesthetics, providing compassionate care and artistry to each appointment.

Together, they emphasize a philosophy of honest guidance and individualized treatment for their clients. Prineville Aesthetics is conveniently located downtown and operates by appointment only from Monday to Saturday, making it accessible for those seeking aesthetic treatments without traveling long distances.

Prineville Aesthetics is now open for business, ready to serve clients in the community and help elevate local standards of aesthetic care.

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