Mission Telecom aims to make telehealth easier to understand

Gabrielle Lopez

EL PASO, Texas (KVIA) — Healthcare has expanded to online accessibility. “Telehealth” offers video visits, test results through online portals and even prescription refills. Still, many residents lack the skills to use them for care.

Borderplex Connect & Mission Telecom are training promotoras, or community health workers, to teach communities telehealth skills.

The program equips promotoras to become digital navigators who teach neighbors how to use patient portals, set up online appointments, find health information online and avoid scams.

Mission Telecom provides discounted tablets for patients who don’t have the technology.

ABC-7 got an exclusive look into how the program is helping expand digital health access in the community.

See the full story Thursday on ABC-7 at 10.

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