Universal Orlando Resort president says Stardust Racers ride was functioning properly, state investigators agree

By LeeAnn Huntoon
Click here for updates on this story
ORLANDO, Florida (WESH) — State investigators say they agree with Universal Orlando Resort’s findings that a ride was operating normally when a guest became unconscious and later died.
“The department’s current findings align with those shared by Universal after monitoring the same tests and reviewing the same information. The investigation is ongoing, and additional information will be released as it becomes available,” the Florida Department of Agriculture and Consumer Services said.
Original story:
WESH 2 has obtained a copy of a letter sent to Universal Orlando Team Members after the death of a guest who rode the Stardust Racers roller coaster.
In the letter, President & COO of Universal Orlando Resort Karen Irwin said, “Our hearts are with our Guest’s family and loved ones, and with all of you who have been impacted by the tragic loss.”
Irwin continues stating that internal findings to date confirm that the ride systems functioned as intended, equipment was intact at the ride’s start, throughout the duration of the ride and upon the ride vehicle’s return to the station.
The letter tells Universal Orlando Team Members to be mindful that this is an ongoing investigation.
Kevin Rodriguez Zavala was found unresponsive on the Stardust Racers roller coaster on Wednesday and later pronounced dead at the hospital, according to Universal Orlando officials.
The medical examiner confirmed that the death was accidental, citing multiple blunt impact injuries.
Please note: This content carries a strict local market embargo. If you share the same market as the contributor of this article, you may not use it on any platform.