Bend’s Veo bike-share program off to strong start, though challenges persist

Jillian Fortner
(Update: adding video)
BEND, Ore. (KTVZ) – Bend officials say the city’s Veo bike-share program had a strong summer overall.
Since its launch, approximately 5,000 people have signed up, logging nearly 23,000 rides this season.
The Bend City Council approved the permanent bike-share program in April, bringing in Veo to expand local transportation options. Marx said the program was designed to give people a reliable option for short trips.
“The goal was really to create like an alternative way of transportation for short trips, like 1 to 2 miles,” said Tobias Marx, City of Bend’s Parking Services Division Manager.
Still, the rollout hasn’t been without challenges. Some Reddit users say bikes are being left in the way, and Bend Bikes vice president David Green agrees it’s a common issue.
“It’s not as common as it was in the early days of the Bird Bikes, but it’s still fairly common to see bikes parked in the middle of sidewalks or on ADA ramps,” Green said.
The city is working on more designated parking zones to keep bikes off sidewalks.
Another concern is reckless riding, especially by underage riders or those not wearing helmets.
Despite the drawbacks, Green said bike-share could help address traffic congestion as Bend continues to grow.
“The congestion is getting worse, and we’re not going to be able to build our way out of it,” Green said. “We’re going to need alternatives to getting people around town other than private vehicles.”
With Bend’s population expected to grow by 50% over the next 25 years, Green said solutions like bike-share and public transit will need to improve together.
“Bikes and Transit could be a truly amazing alternative to driving for most people. And bike share is a huge part of that,” said Green.
One limitation, Green noted, is that Veo’s throttle bikes aren’t allowed on Bend Park and Recreation District trails. He says that leaves a gap in the city’s biking network for both transportation and recreation.
If a community member has feedback about the program or comes across an improperly parked vehicle, reach out at 855-836-2256 or hello@veoride.com to report the vehicle’s location.
Here are Veo’s riding guidelines:
Do:
Yield to pedestrians: Give people walking the right of way every time.
Park responsibly: Park your vehicle out of pedestrian paths to ensure safety.
Wear a helmet: Protect your noggin while riding.
Take the bike lane: Ride in the street or bike lane, not on the sidewalk.
Obey traffic laws: Follow stop signs, signals, and speed limits.
Don’t:
Ride underage: Riders must be 18+ to unlock and operate.
Double ride: One rider per vehicle.
Ride on the sidewalk: Keep sidewalks clear and stick to the street or bike lane.
Ride under the influence: Never while under the influence—it’s illegal