Some Missourians demand Department of Revenue create permanent disability accommodations

Alison Patton

COLUMBIA, Mo. (KMIZ)

The Missouri State ID Access Coalition is demanding that the Missouri Department of Revenue provide public disability accommodations.

The coalition sent a letter to the DOR director in May asking for ADA accommodations on the department’s website, over the phone and in person at licensing offices throughout the state.

The coalition is made up of 22 organizations, including CoMo Mobile Aid Collective, Empower Missouri and Services for Independent Living.

About a month before the coalition sent its demands, the Department of Justice extended the deadline for state and local governments to bring websites and apps to standards set by the Americans with Disabilities Act.

The coalition acknowledged that the DOR has made accommodations for people who are homebound or can’t physically make it to the in-person office, according to the letter. However, the coalition is asking for permanent solutions, including a section on the DOR’s website that details homebound citizens’ rights, a dedicated contact form and a phone number to request accommodations.

DOR Director Trish Vincent responded with a letter in June and said the “Department of Revenue does not plan on expanding any additional services on-line that are not already available to every citizen in the state of Missouri.”

Vincent said accommodations for homebound people in extreme cases will continue to be the same. People can email DLBmail@dor.mo.gov to get more information on those services.

The coalition said in Tuesday’s release that it will spam Vincent’s office with mail demanding the accommodations, along with sending formal letters and having in-person conversations with state lawmakers.

Check back for updates.

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