Shopping local as holiday returns become more challenging at major retail stores
Timothy Foster
COACHELLA VALLEY, Calif. (KESQ) – As Holiday 2025 shopping ramps up, Coachella Valley consumers are balancing the convenience of big-box retailers with a growing push to shop local, while also keeping a close eye on return policies.
Major retailers like Amazon, Kohl’s, and Macy’s are offering extended return windows through January 31, 2026, for holiday purchases, giving shoppers flexibility after the holidays. Others, including Best Buy and Apple, have shorter deadlines or added restrictions, particularly on electronics and specialty items, underscoring the importance of checking store policies before buying.
At the same time, Shop Local campaigns are gaining momentum, encouraging residents to support community businesses for more meaningful and unique gifts.
Across the Coachella Valley, shoppers are turning to local boutiques, markets, and artisans for handcrafted items, curated collections, and personalized service that big-box stores often cannot match.
Areas like Downtown Palm Springs, Old Town La Quinta, the Uptown Design District, and weekly markets such as the College of the Desert Street Fair offer everything from artisan goods to vintage finds, often without the crowds or shipping delays.
Local business advocates say shopping small has a ripple effect. Dollars spent locally tend to stay in the community, supporting jobs, services, and charitable causes.
While national retailers may win on convenience and extended return options, local shops stand out for their one-of-a-kind gifts, experiential offerings like classes or tastings, and a more personal shopping experience. This holiday season, many Coachella Valley shoppers are mixing both approaches, using big retailers for ease while turning to local businesses for gifts that feel thoughtful, memorable, and rooted in the community.