National 211 Day highlights the services of the vital Pikes Peak United Way community hotline
Mina Ramirez
COLORADO SPRINGS, Colo. (KRDO) – Pikes Peak United Way joined organizations nationwide on Wednesday in celebration of 211 Day, recognizing the vital hotline that connects thousands of local residents to housing, food, utility assistance and more.
Demand for 211 services remains high across the Pikes Peak region. In 2025, Pikes Peak United Way’s 211 program fielded more than 10,700 calls related to rental assistance and more than 10,400 calls for help with utility bills. Thousands of additional calls were made for food assistance and income support.
“It is a lot of feeling like you have to put your pride aside,” said Marleigh Edwards, a 211 Navigator. “That’s why we are here, but that’s why we are here.”
More than 2,000 of those calls came from veteran and military households, highlighting the continued need for accessible support services in the community.
Pikes Peak United Way encourages anyone who may be struggling or unsure where to turn to contact 2-1-1 for guidance. The helpline is available by phone, text, and online, and connects people with local organizations ready to help.