Meet Baobao: Central Oregon’s first robot server rolls into Bend restaurant
Claire Elmer
BEND, Ore. (KTVZ) — Jia Asian Street Kitchen in southwest Bend has introduced a robot server, the first of its kind in Central Oregon. Her name is Baobao, and she’s quickly become part of the restaurant’s team.
Staff say Baobao isn’t replacing jobs, but instead making work smoother and faster for everyone. The robot helps deliver dishes, clear tables and even prevent collisions in the busy kitchen. That efficiency, employees say, gives them more time to connect with guests.
“It’s to the point where we call her ‘she.’ She’s just another one of us,” said server Daisy Sanchez. “We didn’t have a food runner to begin with, so thankfully Baobao hasn’t replaced anyone — but she’s definitely added an element of entertainment and safety. In the middle of a rush…I just see Baobao come out, and her little chime lets me know it’s time to drop off some food. It makes it easier to spend more time at the table and interact with guests.”
That interaction has brought some unexpected charm. Staff say Baobao has become a favorite among kids, who’ve even made her thank-you drawings after their meals.
While she may not be human, Baobao has changed the rhythm at Jia’s dining floor — bringing both fun and efficiency to the restaurant’s day-to-day routine.
The team says she’s here to stay, helping them handle busy rushes while giving diners a one-of-a-kind experience.